An ex-Allstate insurance adjuster recently told a Kentucky court about the company's bad faith insurance practices that included strong-arming policyholders into taking lower settlement offers and manipulating claims data.
Profits over policyholders
According to news reports, a former Allstate Insurance Company adjuster told a Kentucky court that the company "dehumanized" its claim handling procedures as far back as the mid 1990's - right around the same time that it hired the McKinsey Company, a New York consulting firm, to show it how to better maximize profits. The former adjuster testified that adjusters were:
Unfortunately, allegations of Allstate's bad faith insurance practices are not new. The insurer has been fighting to keep the now infamous McKinsey documents from the public for many years. Legal experts and consumer advocate groups believe that Allstate's unwillingness to release that information means that the company has something to hide. However, Allstate maintains that the documents contain trade secrets that must be kept confidential. It should be noted that some of those documents were released earlier this year; however, experts say that the insurer has not produced those documents which show that it acted in bad faith. Many of Allstate's policyholders seem to agree…
61% of Allstate policyholders not satisfied with service
A whopping 61% of Allstate policyholders said that they were either unsatisfied or very unsatisfied with Allstate service. Here are a few of their comments*:
If Allstate or any insurer acted in bad faith regarding your valid claim, contact an experienced bad faith insurance attorney to discuss your situation and evaluate your options. As always, consultations are free of charge, without obligation and are strictly confidential.